Master Spark Clean Privacy Policy

Master Spark Clean Privacy Policy

Introduction

At Master Spark Clean, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quote, or use our cleaning services. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information such as your name, phone number, email address, property address, service requirements, and any details you provide through our contact forms, booking forms, or direct communication.

We may also collect non-personal information such as your IP address, browser type, device information, website usage data, and cookies to help improve our website performance and user experience.

How We Use Your Information

Master Spark Clean may use your information to respond to enquiries, provide quotes, confirm bookings, deliver cleaning services, and communicate with you about your requested service.

We may also use your information to improve our website, enhance customer service, send service-related updates, and maintain internal business records.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and improve our services. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only when required to provide our services, comply with legal obligations, protect our business rights, or work with trusted service providers who assist us in operating our website or business.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

NDIS, SDA and Aged Care Cleaning Information

For specialised services such as NDIS, SDA, aged care, or disability accommodation cleaning, we may receive additional information related to access needs, service preferences, or property requirements. We only use this information to provide safe, respectful, and suitable cleaning services.

Your Rights

You may request access to the personal information we hold about you. You may also ask us to update, correct, or delete your personal information where appropriate.

To make a request, please contact us using the details provided on our website.

Links to Other Websites

Our website may contain links to third-party websites. Master Spark Clean is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

Master Spark Clean may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our website contact page or email us at:

info@mastersparkclean.com

Last updated: May 2026